All Regional Joint Offices of Joint Office for Investigation of Water Seepage Cases came into full operation (from 7 January 2020 to 20 December 2021)
Establishment of Customer Service Team (15 December 2021)
Water Seepage Resource Centre came into full operation (25 April 2022)
Food and Environmental Hygiene Department management visited Water Seepage Resource Centre (20 May 2022)
Promotional activities conducted by Customer Service Team members
Briefings / Seminars convened to Property Management Agents by Customer Service Team members
Seminars convened to the public by Customer Service Team members
2022 – 2023 Presentation Ceremony of Awards for Property Management Agents (13 October 2023)