Water seepage on private premises is primarily a matter of building management and maintenance for property owners and occupants. If required, owners may first consider using mediation to resolve the water seepage issue in an amicable, low-cost, and efficient manner.
Mediation is a flexible, constructive, and time and cost-effective method of dispute resolution. Compared to litigation, the mediation process is typically faster, helping both parties to find solutions more quickly, thereby reducing the impact of water seepage issues on their daily lives. Additionally, mediation costs are generally lower than that of legal proceedings, effectively easing the financial burden of all parties.
During the mediation process, parties have more voice and decision-making power, allowing them to discuss and reach a mutually acceptable agreement based on their specific circumstances. The mediation process is confidential, avoiding the risk of airing the disputes publicly in court and protecting the privacy of the parties.
Through mediation, communication can be improved, helping to maintain good relationships among neighboring residents or property owners while effectively resolving water seepage issues.
You may also consider approaching the following mediation centre for assistance in mediation.
If a consensus cannot be reached through mediation, they can then consider seeking legal advice to proceed with civil litigation. To learn more about mediation, the owners or occupants may visit the webpage of the Department of Justice for the latest initiatives on mediation .
Disclaimer
Owners or occupants should contact the eBRAM or HKIAC for queries about the content of websites. The Government of the HKSAR plays no part in the compilation of the websites, and is not responsible for any loss or damage whatsoever arising out of or in connection with any information including data or programs on their websites. The information should not be regarded as having been endorsed or recommended by the Government of the HKSAR, and does not imply that the Government of the HKSAR promotes their expertise or their business.